New Zealand Dasher Impact
We recognise many Dashers are trying to reach goals like start a business, attend school, or pay for something special. We want New Zealand Dashers to feel valued, included, and appreciated as they strive to provide excellent service for merchants and customers.
Our Doors Are Open
DoorDash has a 24/7 support team available to Dashers who need to report concerns, ask questions, or get help.
We currently host virtual town halls to gather feedback directly.
Every month, Dashers receive the Dasher Digest, with content specifically for New Zealand Dashers.
We issue surveys on a quarterly basis in order to better understand Dasher perspectives.
Dasher Community Council
The Dasher Community Council is composed of a diverse set of Dashers from across Australia and New Zealand, advocating on behalf of the Dasher community. Dasher success starts with us listening, advocating for their needs, and supporting them in all the ways we can.
Dasher Safety
The safety of our Dashers is a top priority at DoorDash. We have many features in place to help ensure Dasher’s safety while out on the road.
SafeChat: Dashers can easily report offensive language from customers.
Real-Time Safety Alerts: 24/7 real-time monitoring and alerts to notify Dashers of possible unsafe situations nearby.
Protecting Privacy: DoorDash safeguards Dasher privacy by automatically masking their phone number from customers and merchants.
Visit our Dasher Safety page for more information.