DoorDash unveils new features for consumers, merchants, and Dashers at inaugural Dash Forward 2023 product showcase.


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United States, Canada & Australia

Introducing DoorDash’s Biggest App Updates in a Decade

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The latest news and announcements from DoorDash.

The James Beard Foundation Award-winning chef behind Zahav and Federal Donuts will serve a one-year term advocating for restaurant needs and connecting directly with industry operators.


Chef Michael Solomonov

Global

Introducing Chef Michael Solomonov as Chief Restaurant Advisor

To celebrate DoorDash's 10th anniversary, CEO and Co-founder Tony Xu shared a thoughtful note with employees.

A celebration of our very first Dashiversary as a company, which was celebrated at a park in Palo Alto.

DoorDash - 1st Dashiversary

DoorDash Celebrates its 10th Dashiversary!

Today, DoorDash released its inaugural Alcohol Online Ordering Trends Report and a first look at the third annual Restaurant Online Ordering Trends Report. These reports offer a deep dive into the changing landscape of consumer online ordering preferences and emerging dining and drinking trends. We’re excited to share how consumers are using DoorDash to get everything they need and how merchants can meet consumer demand and increase sales volume. 

Online Ordering Trends

DoorDash Unveils What and How Consumers Have Been Eating and Drinking In 2023

Gen Z Dashers – those ages 18 to 25 years old – recognize the value of earning on their own schedule, when and where they want.  As Gen Z continues to join the workforce, they are known to be determined in their pursuit of a job that works for them, often switching employers until they have found the right fit. 

dx spotlight BridgetCraig2

Gen Z Dashers Value the Flexibility and Reliability of Dashing on Their Own Schedule 

At DoorDash, we foster a culture of innovation, tackling new challenges across our business to quickly build, test, and learn. This outlook underpins everything we do, including how we reimagined our New York office space to fit the needs of the teams who help our culture flourish.

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DoorDash enhances New York presence with new office opening

Today, we’re thrilled to announce the formation of the Able@ DoorDash ERG, joining AAPI (Asian, Asian American, Pacific Islander), Black, Indigenous, Parents, Pride, Unidos, Veterans, and Women as our ninth official Employee Resource Group.

DoorDash launches new Employee Resource Group aimed at celebrating physical and neurological diversity

Teams are encouraged to take advantage of our flexible vacation policy and have access to mental wellness resources, but Mariam Boni, Director of Regional Sales, saw an opportunity to get 1% better in supporting her team’s work-life integration upon returning from maternity leave last year. 

Teams at DoorDash are creating space to recharge, reset, and return to work even stronger

Today, DoorDash announced the launch of a new Reporting API to allow DoorDash merchants to safely and securely access data about their sales, operations, and finances directly or through select partners ItsaCheckmate and Nextbite. The Reporting API allows for easy access to data in a reliable and scalable manner. With this data, Merchants can create custom analyses and pull valuable insights to better manage and grow their business. 

Reporting API

Introducing DoorDash’s Reporting API to Help Merchants Better Understand and Improve Their Business

Bolstering our commitment to Dashers, local businesses, and customers as we help them navigate challenging economic times

DxTy Meka

Building Economic Resilience In Our Communities

That is why I am excited to announce that we are naming Prabir Adarkar as President and COO and promoting Ravi Inukonda to CFO, effective March 1, 2023. After more than three decades of building and running new businesses, including more than seven years here at DoorDash, Christopher Payne is retiring from operating roles and day-to-day management.

Changes to the DoorDash Leadership Team

We recently launched several new safety features including SafeDash™ Check-In to give Dashers greater peace of mind while dashing, Real-Time Safety Alerts to help keep Dashers out of harm’s way, and making it easier than ever for Dashers to report a safety incident. These initiatives build on the measures we have already put in place, including free occupational accident insurance for Dashers and our in-app safety toolkit, SafeDash™.

Dx_SafeDash_Morgan

Helping Dashers stay safe and focused on the road

This is the most difficult change to DoorDash that I’ve had to announce in our almost 10-year history. Today, we are reducing our corporate headcount by approximately 1250 people and saying goodbye to many talented teammates. If you are among those impacted, I am truly sorry and I apologize to have some of you wake up to this news as opposed to reading it during more normal hours.

DoorDash bag on scooter

Tony Xu’s Message to DoorDash Employees

Mariana Garavaglia has joined DoorDash as Chief People Officer.

Welcoming Mariana Garavaglia as DoorDash’s Chief People Officer

We care deeply about the safety and wellbeing of all Dashers. Every day, Dashers complete millions of deliveries that connect and empower local communities. The overwhelming majority of deliveries – more than 99.99% – are completed without any safety-related incident at all.

How We’re Making Dashing Even Safer

DoorDash engineers are constantly working to get 1% better, and hackathon events allow them to come up with innovative products, cross functional tools, and fresh new ideas. These events give our engineering and product teams an opportunity to take a break from day-to-day development efforts and work together to build the best “hack” or innovative new feature, experience, or tool. 

DoorDash’s 2022 Hackathon spurs new innovation

DoorDash and Marvel have teamed up to celebrate everyday heroes – Dashers!

DoorDash PR TheDashers

Dashers Assemble: DoorDash Partners with Marvel Entertainment to Launch “The Dashers”

A bottle of wine with your pasta. Beer with your tacos. Sake with your sushi. Champagne with… your fast food? Whatever your preference, pairing the perfect drink with your meal on DoorDash has never been easier with the introduction of Drinks with DoubleDash.

Introducing Drinks with DoubleDash

We recently became aware that a third-party vendor was the target of a sophisticated phishing campaign and that certain personal information maintained by DoorDash was affected. 

How we’re responding to a third-party vendor phishing incident

Originating from El Salvador, Sara Mejia moved to Mexico City in search of new opportunities. Little did she know, she’d stumble upon what she calls the best decision of her professional career in joining DoorDash.

How coming to Mexico City led to new opportunities at DoorDash for Sara Mejia

As part of our efforts to create a workplace that engages people of all backgrounds while fostering an environment of diversity, equity, and inclusion, our Employee Resource Groups (ERGs) play a vital role in building and driving the culture that our people experience. Because of their significance in shaping what life at DoorDash is like, we are proud to announce that leadership positions across our eight official ERGs — Women, Pride, Parents, AAPI (Asian, Asian American, Pacific Islander), Black, Unidos, Indigenous, and Veterans — will now receive compensation for their time and invaluable contributions. 

DoorDash invests in Employee Resource Groups by compensating leaders

DoorDash is honored to announce that Pinky Cole, Founder of Atlanta-based vegan hamburger chain Slutty Vegan, has today begun her year-long role as Chief Restaurant Advisor.

Pinky Cole

DoorDash Appoints Restaurateur Pinky Cole As New Chief Restaurant Advisor

New restaurant review features and lists empower consumers to order with confidence, saving thousands of hours annually of decision fatigue searching for what to eat.

Introducing New Ways for Consumers to Easily Discover Popular and Trusted Eats in Their Neighborhood

At DoorDash, we are proud to offer a safe space for all employees to be their true, authentic selves. During Pride Month and year-round, we celebrate the progress that has been made for LGBTQ+ people and acknowledge the work that still needs to be done. We’re working to empower the LGBTQ+ community by amplifying LGBTQ+ voices, supporting nonprofits serving LGBTQ+ people, and highlighting LGBTQ+ employee, Dasher, merchant, and community stories.

How DoorDash is celebrating Pride Month 2022

DoorDash has arrived in New Zealand. The largest on-demand local commerce platform in the United States is launching in Wellington, expanding to New Zealand. 

Bike Dasher

DoorDash Launches in New Zealand

DoorDash today announced a partnership with FaZe Clan Inc. (“FaZe Clan”), the lifestyle and media platform rooted in gaming and youth culture. The partnership includes both content and marketing initiatives, with DoorDash appearing across FaZe Clan’s platforms as their official on-demand delivery platform. 

DoorDash Announces Partnership with FaZe Clan

It’s critically important when developing a diversity, equity, and inclusion (DEI) strategy to be clear about your purpose and priorities, including who your DEI team is serving. Without definition, it’s easy to co-opt DEI as a way to maintain the status quo, help the majority feel at ease, and justify actions and behavior or lack thereof.

What does diversity, equity, and inclusion really mean?

As many companies prepare for the annual performance cycle, it’s important to reflect on the ways unconscious bias can lead to inconsistencies in our evaluations and feedback ultimately impacting employee opportunities and rewards. 

Mitigating Bias in Performance Reviews

We have been fascinated with robotics, automation, and their potential to improve how we work and live from the very beginning. That’s why, in 2018, we founded DoorDash Labs.

DoorDash Labs Blog Hero

Introducing DoorDash Labs: DoorDash’s Robotics and Automation Arm

DoorDash has arrived in Germany. The largest on-demand local delivery platform in the United States is launching in Stuttgart, expanding to Europe for the first time after Australia, Canada and Japan. 

DoorDash Launches in Germany

DoorDash is committed to building and protecting diverse, inclusive communities. This animates our support of immigrant and refugee Dashers, merchants, and communities. It’s why we work to maintain low-barrier-to-entry earnings opportunities for everyone, empower merchants with training, grants, and resources to build their businesses, and join other businesses and organizations to advocate for immigrant and refugee rights.  

Join us to Support Afghan Arrivals and Refugees

DoorDash was built with the mission to serve local businesses and empower local economies. We are constantly listening to our merchant partners and taking action to improve their experience. Recently, we heard a call from our restaurant partners: How can we better utilize your immersive platform and unparalleled data capabilities to help us grow?

DoorDash Launches Advertising Platform For Brands of All Sizes

Diversity, equity, and inclusion (DEI) are business imperatives at DoorDash. We believe that true innovation happens when everyone has the tools, resources, and opportunity to thrive. DEI is a tenet of our company because it is the right thing to do, and it makes us better in all we do. 

Today, we are setting the first public benchmark for representation and pay equity across our corporate team and sharing how we can, and will, continue to improve diversity, equity, and inclusion across the organization.

Diversity, Equity, and Inclusion at DoorDash

Flexible schedules, supplemental income, and safety are top reasons women choose DoorDash.

A Majority of Dashers Are Women. Here’s Why They Choose DoorDash.

If you didn’t have a chance to tune into our quarterly earnings call, or read to the end of our shareholder letter last week, you may have missed some exciting news: on August 3, 2021, we reached a new company milestone, fulfilling two billion orders. 

Celebrating 2 Billion DoorDash Orders, Thanks to You

At DoorDash, we believe that outsized performance deserves outsized recognition. We are continually evolving our compensation approach to align our team’s performance with rewards that are meaningful. Furthermore, we want the reward to reflect the work that our team does to realize DoorDash’s mission and empower the communities we serve.

Aligning reward with impact: an update to our equity vesting approach

To support these businesses, help restaurateurs stabilize and adapt for the long-term, and increase equitable access to opportunity in the restaurant industry, today we are opening applications for the Main Street Strong Accelerator.

Announcing the Main Street Strong Accelerator

DoorDash is committed to supporting the Dasher community. From those who have powered tens of thousands of deliveries in communities across the globe, to those who are signing up today, we are so grateful for everyone who delivers through our platform.

Dasher Rewards Program Hero

Announcing the next phase in the Dasher Rewards Program

In continuation of that mission, today we’re excited to introduce DoorDash Self-Delivery, a product for the restaurant who wishes to use their own in-house delivery staff. Self-Delivery enables restaurants to increase takeout sales and access new customers in their area by listing themselves on the DoorDash and/or Caviar marketplace while continuing to fulfill orders with their in-house fleet.

A New Way to Partner with DoorDash: Introducing ‘Self-Delivery’

For years, the challenges of running a restaurant have been growing. Then came COVID-19, which upended many in the restaurant industry as closures swept the nation.

Person handing bag to customer

Understanding Merchant Fees

Yesterday, California voters approved Proposition 22. This victory belongs to the tens of thousands of Dashers and small businesses who advocated so forcefully for this campaign, as well as the customers and the communities we serve. Californians embraced a new, progressive approach to the future of work that provides certainty, economic security, and continuity for the millions of Californians who look to DoorDash to earn supplemental income. And just as importantly, it creates a framework that allows us to double down on our commitment to empowering local California economies. For the first time, DoorDash is able to provide historic new protections to workers in California as soon as the provisions of Prop 22 take effect.

Prop 22 Victory Is a Clear Win for Dashers, Merchants, and Customers. Here’s What Happens Next.

Today DoorDash released our first-ever economic impact report, revealing the economic activity generated by our platform and showing the positive impact that DoorDash has had on the restaurant industry since the COVID-19 pandemic began. The analysis further demonstrates our mission to empower local economies and provides a tangible look at how our platform impacts merchants, consumers and the communities we serve.

DoorDash Releases First-Ever Economic Impact Report

DoorDash is thrilled to welcome Maria Renz to our Board of Directors. Maria joins Stan Meresman and Dr. Shona L. Brown as our third outside director.

DoorDash Welcomes Maria Renz As Our Third Outside Director

For years, people have used the DoorDash platform to access the best in their communities. During these trying times, our platform has become a critical lifeline to those we serve, and we’ve been hyper-focused on building new products that meet the immediate needs of our customers while helping our merchant partners thrive in new ways.

Introducing DashMart

Like many of you, I read about the inhumane murder of George Floyd and Amy Cooper’s abuse of privilege last week. With this latest injustice coming on the heels of the murders of Ahmaud Arbery, Breonna Taylor, and so many others over the years, my emotions have ranged from anger to sadness to depression. In the same week we were able to send two astronauts on a reusable rocket into outer space, we also witnessed some of the worst behavior of our humanity, juxtaposing two ends of our human capabilities.

Standing Together for Justice

Today, we find ourselves in an unprecedented situation, one that requires all of us to take measures above and beyond what we previously could have imagined. What I have witnessed over the past couple of weeks has been nothing less than extraordinary. It has been humbling to watch DoorDash merchants, customers, and Dashers come together to support each other. I want to share an update with you about our continued efforts to make sure that everyone in our communities is well fed and well cared for.

Supporting Local Businesses and Communities in a Time of Need

In August, we announced that we would be implementing a new pay model to better serve Dashers and consumers alike. As part of our announcement, we pledged that on average Dashers would earn more money from DoorDash and more money overall under our new pay model – and that we would be holding ourselves accountable to that pledge. We began rolling out the new pay model to Dashers in September. As of October 1, all Dashers had been transitioned to the new pay model, so we now have a complete month of data and feedback from Dashers to help us assess what’s going well and where we can improve.

Update on New Pay Model: More Dollars to Dashers

We take the security of our community very seriously. Earlier this month, we became aware of unusual activity involving a third-party service provider...

Important security notice about your DoorDash account

Today we announced our official launch in Melbourne, Australia. While we’ve spent the last six years building our business in North America, we are excited by the opportunity to extend our vision to a brand new continent for the first time and connect the incredible restaurants, Dashers, and people of the vibrant, diverse Melbourne food scene.