Flexible Portable Benefits
DoorDash firmly believes that all workers deserve access, choice, and security when it comes to how they want to work. While the average Dasher delivers less than 4 hours per week and the vast majority already receive benefits through other sources, like a full-time job or a spouse, we can continue to expand the safety net in ways that meet the needs of those who dash more consistently and may be missing out on important benefits.
Flexible Portable Benefits as a Policy Solution
The data shows that app-based workers' benefits must be tailored, flexible, portable, and proportional. One policy framework meets these criteria: flexible portable benefits.
This approach is tailored. Platform contributions are channeled to workers who meet reasonable qualifying thresholds rather than all workers who may only do this work a couple of hours each week.
This approach is flexible. Workers have the control to choose the benefits they need most. For example, workers who get healthcare insurance through their employer or spouse may direct funds to retirement instead.
This approach is portable. The account would belong to the worker—regardless of where they work. Even if they stopped using the platform, they would still have access to their benefits and could have earnings from multiple platforms or jobs directed to this account.
This approach is proportional. Because platform contributions are tied to a worker's earnings, contributions would increase the more a worker uses the platform. Workers who do this work the most—and are missing access to these benefits through another source—will get the most support.
Types of Benefits Savings Opportunities
Eligible expenses covered by flexible portable benefits may include:
Retirement savings
Health insurance
Dental and vision insurance
Vacation
Flexible Portable Benefits Pilot Results
DoorDash has partnered with Dashers and policymakers to test flexible portable benefits programs in real markets. These pilots show that flexible portable benefits improve financial security while preserving the flexibility and independence Dashers rely on.
Pennsylvania Flexible Portable Benefits Pilot (2024–2025)
Among pilot participants surveyed,
91%
of Dashers would feel more financially secure if the program became permanent.
With the option of flexible portable benefits,
82%
of Dashers want to remain independent contractors.
77%
of Dashers felt more financially secure.
66%
of Dashers without prior benefits gained new access.
Georgia Flexible Portable Benefits Pilot (2024–2025)
Among pilot participants surveyed,
91%
of Dashers would feel more financially secure if the program became permanent.
With the option of flexible portable benefits,
84%
of Dashers want to remain independent contractors.
73%
of Dashers felt more financially secure.
~75%
of Dashers without prior benefits gained new access.
Understanding U.S. Dashers*
88%
of Dashers prefer to remain independent contractors.
< 4
hours per week is the average time a Dasher spends delivering.
95%
of Dashers choose dashing because of the flexibility it provides.
*Survey Results From February 6 to March 9, 2025
