Is there a restaurant you’ve been wanting to try but haven’t yet visited? Did you move to a new city where you’re not sure what’s nearby? The 2025 Canada Community Impact Report from DoorDash shows how the platform is helping consumers explore their neighbourhood, while enjoying the convenience that on-demand delivery offers.
The report, which examines how DoorDash supports consumers, merchants, and Dashers across Canada, found that 80 per cent of consumers surveyed had used DoorDash to discover a new restaurant or retailer. Here’s a closer look at some of the report’s key findings:
Reaching new consumers is core to small business growth. Among consumers who have already ordered groceries or retail products on DoorDash, 47% of respondents indicated ordering from a store they would not have tried otherwise.
Establishing relationships is part of the story. In the subset of consumers who used DoorDash to order from a restaurant they otherwise wouldn't have tried, 93% share they would order from the business again.
Supporting local is part of Canadian decision making. 72% of consumer survey respondents say DoorDash helps them support small businesses in their community, helping keep main streets across the country flourishing.
“Supporting local communities is at the heart of what we do at DoorDash,” said Brian Kaufmann, Director and Head of Canada Policy at DoorDash. “That means helping people discover businesses in their neighbourhoods, giving merchants tools to grow online, and providing Dashers with a flexible way to earn supplemental income. These insights show how DoorDash empowers the communities we serve."
Merchants Continue Growing and Reaching More Consumers
As consumer expectations for convenience continue to increase and more businesses come online, DoorDash has become an important channel for merchant growth – helping them reach first time consumers, turn occasional consumers into devoted regulars, and increase their visibility beyond the four walls of their storefronts.
More than 50,000 merchants were available on DoorDash Marketplace in Canada as of December 2025, with merchants generating more than $2.5B in sales in the country.
81% of merchant respondents agree DoorDash has helped their business attract new consumers, plus 70% said DoorDash helped increase their overall revenue and 60% say DoorDash helps them establish a bigger presence in their community.
One in eight merchants said their business would not exist today without DoorDash, showing just how crucial this service can be for some.
Dashers Continue to Value The Flexibility Of App-Based Work
Dashers are core to connecting local businesses with consumers, choosing exactly when and where they want to deliver. DoorDash provides Dashers from all walks of life the opportunity to earn around their existing responsibilities, such as caring for loved ones, studying or working a full time job. Here’s what we learned from Dasher respondents:
85% of Dashers say they enjoy the work they do.
89% agree dashing lets them work while still keeping up with other jobs or responsibilities.
75% of surveyed Dashers say they've used earnings to cover unexpected expenses and 67% say dashing helped them cope with the rising cost of living.
These findings demonstrate how DoorDash is advancing on its mission to strengthen economies in communities big and small across Canada. For more insights on DoorDash’s impact from coast-to-coast, download the 2025 Community Impact Report.
About The Research
Public First’s estimates of DoorDash’s economic and social contribution in Canada draw on three sources: DoorDash’s internal platform data, original survey research among consumers, Dashers and merchants, and third-party academic and government research. Survey-derived inputs are checked for respondent consistency and triangulated against third-party benchmarks. Where respondents are asked to predict their own hypothetical behaviour, a discount is applied to account for the well-documented tendency for such responses to overstate real-world behaviour. All modelling has been audited for robustness and accuracy.
