DoorDash Design
We’re a multidisciplinary design team of Product Designers, Researchers, UX Content Strategists, Design Program Managers, and Design Infrastructure specialists. We're a passionate, hands-on team – everyone helps shape the design culture and process from the ground up and gets to own big, meaningful design problems end-to-end.


What We Do
At DoorDash, all of our customers (Consumers, Dashers & Merchants) are at the forefront of the product strategy. Being customer-obsessed is one of our core DoorDash values and is baked into the founding story of the company. We deeply believe that the best customer experience is synonymous with the success of our business in the long run. Design plays a critical thought partner role in all aspects of the problem-solving process.
Team Structure
The problems we solve are very ambiguous and complex
Rarely the problems we solve are cleanly isolated in a single audience. Imagine how we’d perfect one seemingly simple delivery experience: a merchant needs to prepare the food on time, a dasher needs to pick up the food and deliver it to the correct address on time, and a customer needs to be available to receive the food. When one thing slips in this tight coordination, it can result in a subpar delivery experience.
We encourage and celebrate self-drive
We are entrepreneurs at heart. There will be a clearly-articulated goal company-wide, but nobody will tell you exactly how you should execute. And often these are the problems that DoorDash will be pioneering to solve for the first time in the industry. You’ll get to disambiguate the problems and drive the problem-solving process end to end. Go-getters with a strong bias for action and curiosity thrive at DoorDash.
We move lightning fast
If you had worked in a fast environment, imagine 5x velocity. We believe in building fast and learning fast. But it doesn’t mean it’s ok to ship a crappy product for the sake of speed. DoorDash is an “and” culture, not “either/or.” We strive to balance the speed with quality through rigorous reviews and healthy debates. Also, most of the large initiatives start with vision exercises so that there’s a long-term blueprint in place.