DoorDash unveils new features for consumers, merchants, and Dashers at inaugural Dash Forward 2023 product showcase.


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United States, Canada & Australia

Introducing DoorDash’s Biggest App Updates in a Decade

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The latest news and announcements from DoorDash.

The James Beard Foundation Award-winning chef behind Zahav and Federal Donuts will serve a one-year term advocating for restaurant needs and connecting directly with industry operators.


Chef Michael Solomonov

Global

Introducing Chef Michael Solomonov as Chief Restaurant Advisor

Today, we’re pleased to share an update on our recent efforts to help make dashing in Australia even safer. Since November 2022 alone, we’ve launched more than seven new safety features or measures in Australia. 

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Australia

How We’re Making Dashing Even Safer in Australia

Dashers use the platform to earn on their own time. We look at our data to see just what flexibility looks like across the Dasher spectrum.

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Behind the Dash: Insights into the Flexibility and Freedom of Dashing

The latest improvement to the Dasher experience, Dashers can now use Apple CarPlay to sync their iPhone's interface with their car's built-in entertainment and information systems. 

Dasher Phone

DoorDash Launches Apple CarPlay Integration for Dasher App

Announcing new earning modes, ways to maximize earning potential, and increased peace of mind for Dashers. 

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Delivering More Flexibility and Choice for Dashers

To celebrate DoorDash's 10th anniversary, CEO and Co-founder Tony Xu shared a thoughtful note with employees.

A celebration of our very first Dashiversary as a company, which was celebrated at a park in Palo Alto.

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DoorDash Celebrates its 10th Dashiversary!

Today, DoorDash released its inaugural Alcohol Online Ordering Trends Report and a first look at the third annual Restaurant Online Ordering Trends Report. These reports offer a deep dive into the changing landscape of consumer online ordering preferences and emerging dining and drinking trends. We’re excited to share how consumers are using DoorDash to get everything they need and how merchants can meet consumer demand and increase sales volume. 

Online Ordering Trends

DoorDash Unveils What and How Consumers Have Been Eating and Drinking In 2023

Gen Z Dashers – those ages 18 to 25 years old – recognize the value of earning on their own schedule, when and where they want.  As Gen Z continues to join the workforce, they are known to be determined in their pursuit of a job that works for them, often switching employers until they have found the right fit. 

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Gen Z Dashers Value the Flexibility and Reliability of Dashing on Their Own Schedule 

At DoorDash, we foster a culture of innovation, tackling new challenges across our business to quickly build, test, and learn. This outlook underpins everything we do, including how we reimagined our New York office space to fit the needs of the teams who help our culture flourish.

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DoorDash enhances New York presence with new office opening

Today, we’re thrilled to announce the formation of the Able@ DoorDash ERG, joining AAPI (Asian, Asian American, Pacific Islander), Black, Indigenous, Parents, Pride, Unidos, Veterans, and Women as our ninth official Employee Resource Group.

DoorDash launches new Employee Resource Group aimed at celebrating physical and neurological diversity

Teams are encouraged to take advantage of our flexible vacation policy and have access to mental wellness resources, but Mariam Boni, Director of Regional Sales, saw an opportunity to get 1% better in supporting her team’s work-life integration upon returning from maternity leave last year. 

Teams at DoorDash are creating space to recharge, reset, and return to work even stronger

Today, DoorDash announced the launch of a new Reporting API to allow DoorDash merchants to safely and securely access data about their sales, operations, and finances directly or through select partners ItsaCheckmate and Nextbite. The Reporting API allows for easy access to data in a reliable and scalable manner. With this data, Merchants can create custom analyses and pull valuable insights to better manage and grow their business. 

Reporting API

Introducing DoorDash’s Reporting API to Help Merchants Better Understand and Improve Their Business

Bolstering our commitment to Dashers, local businesses, and customers as we help them navigate challenging economic times

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Building Economic Resilience In Our Communities

That is why I am excited to announce that we are naming Prabir Adarkar as President and COO and promoting Ravi Inukonda to CFO, effective March 1, 2023. After more than three decades of building and running new businesses, including more than seven years here at DoorDash, Christopher Payne is retiring from operating roles and day-to-day management.

Changes to the DoorDash Leadership Team

We recently launched several new safety features including SafeDash™ Check-In to give Dashers greater peace of mind while dashing, Real-Time Safety Alerts to help keep Dashers out of harm’s way, and making it easier than ever for Dashers to report a safety incident. These initiatives build on the measures we have already put in place, including free occupational accident insurance for Dashers and our in-app safety toolkit, SafeDash™.

Helping Dashers stay safe and focused on the road

This is the most difficult change to DoorDash that I’ve had to announce in our almost 10-year history. Today, we are reducing our corporate headcount by approximately 1250 people and saying goodbye to many talented teammates. If you are among those impacted, I am truly sorry and I apologize to have some of you wake up to this news as opposed to reading it during more normal hours.

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Tony Xu’s Message to DoorDash Employees

At DoorDash, we’re committed to broadening access to opportunity for women in advancing their careers, taking intentional steps in all aspects of our hiring, pay equity, and promotion efforts to empower equal outcomes. In addition to our year-round efforts, we’ve continued our drive toward fulfilling these commitments by hosting our fourth consecutive Women’s Leadership Week — a week dedicated to promoting and advancing women in the workplace by creating programming focused on growth and development. 

How DoorDash is investing in growth and recognition through Women’s Leadership Week

Mariana Garavaglia has joined DoorDash as Chief People Officer.

Welcoming Mariana Garavaglia as DoorDash’s Chief People Officer

We care deeply about the safety and wellbeing of all Dashers. Every day, Dashers complete millions of deliveries that connect and empower local communities. The overwhelming majority of deliveries – more than 99.99% – are completed without any safety-related incident at all.

How We’re Making Dashing Even Safer

DoorDash engineers are constantly working to get 1% better, and hackathon events allow them to come up with innovative products, cross functional tools, and fresh new ideas. These events give our engineering and product teams an opportunity to take a break from day-to-day development efforts and work together to build the best “hack” or innovative new feature, experience, or tool. 

DoorDash’s 2022 Hackathon spurs new innovation

DoorDash and Wing have developed the capability to make drone delivery available via the DoorDash app in Australia, delivering convenient access to food and essentials from local restaurants and retailers in 15 minutes or less.

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DoorDash and Wing Announce Pilot Program to Make Drone Delivery Available Via DoorDash App in Australia

Empowering local economies and their respective communities is core to the ethos of DoorDash. In continuation of this mission, we’re announcing Merchant Benefits, an industry-first program designed to give merchants access to discounted products and services.

DoorDash Delivers More With Industry-First Merchant Benefits Program

Today, DoorDash announced the launch of new advertising solutions for merchants including the launch of self-serve Sponsored Listings, which will allow restaurants and brands of all sizes, from local merchants to global brands, to reach new customers and grow their business on the DoorDash Marketplace.

DoorDash Launches New Ad Solution, Levelling the Playing Field For Merchants of All Sizes

DoorDash and Marvel have teamed up to celebrate everyday heroes – Dashers!

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Dashers Assemble: DoorDash Partners with Marvel Entertainment to Launch “The Dashers”

A bottle of wine with your pasta. Beer with your tacos. Sake with your sushi. Champagne with… your fast food? Whatever your preference, pairing the perfect drink with your meal on DoorDash has never been easier with the introduction of Drinks with DoubleDash.

Introducing Drinks with DoubleDash

We recently became aware that a third-party vendor was the target of a sophisticated phishing campaign and that certain personal information maintained by DoorDash was affected. 

How we’re responding to a third-party vendor phishing incident

Originating from El Salvador, Sara Mejia moved to Mexico City in search of new opportunities. Little did she know, she’d stumble upon what she calls the best decision of her professional career in joining DoorDash.

How coming to Mexico City led to new opportunities at DoorDash for Sara Mejia

DoorDash is a data-driven company. We’ve always focused on the lowest level of details in order to create the best experience for the end user - whether that’s our partner merchants, their customers, or Dashers who fulfill deliveries through our platform.

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How WeDash became the flagship employee program for DoorDash

As part of our efforts to create a workplace that engages people of all backgrounds while fostering an environment of diversity, equity, and inclusion, our Employee Resource Groups (ERGs) play a vital role in building and driving the culture that our people experience. Because of their significance in shaping what life at DoorDash is like, we are proud to announce that leadership positions across our eight official ERGs — Women, Pride, Parents, AAPI (Asian, Asian American, Pacific Islander), Black, Unidos, Indigenous, and Veterans — will now receive compensation for their time and invaluable contributions. 

DoorDash invests in Employee Resource Groups by compensating leaders

DoorDash is honored to announce that Pinky Cole, Founder of Atlanta-based vegan hamburger chain Slutty Vegan, has today begun her year-long role as Chief Restaurant Advisor.

Pinky Cole

DoorDash Appoints Restaurateur Pinky Cole As New Chief Restaurant Advisor

New restaurant review features and lists empower consumers to order with confidence, saving thousands of hours annually of decision fatigue searching for what to eat.

Introducing New Ways for Consumers to Easily Discover Popular and Trusted Eats in Their Neighborhood

Today, DoorDash announced that they are teaming up with Chlöe Bailey to create its first-ever custom hot sauce, available exclusively for DashPass members. Starting today, the sweetest notes meet the hottest beats to mark a first-ever drop that’s straight fire. 

Introducing Make ‘Em Sweat, Our First-ever #DashPassDrop in Partnership with Chlöe Bailey

At DoorDash, we are proud to offer a safe space for all employees to be their true, authentic selves. During Pride Month and year-round, we celebrate the progress that has been made for LGBTQ+ people and acknowledge the work that still needs to be done. We’re working to empower the LGBTQ+ community by amplifying LGBTQ+ voices, supporting nonprofits serving LGBTQ+ people, and highlighting LGBTQ+ employee, Dasher, merchant, and community stories.

How DoorDash is celebrating Pride Month 2022

DoorDash has arrived in New Zealand. The largest on-demand local commerce platform in the United States is launching in Wellington, expanding to New Zealand. 

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DoorDash Launches in New Zealand

DoorDash today announced a partnership with FaZe Clan Inc. (“FaZe Clan”), the lifestyle and media platform rooted in gaming and youth culture. The partnership includes both content and marketing initiatives, with DoorDash appearing across FaZe Clan’s platforms as their official on-demand delivery platform. 

DoorDash Announces Partnership with FaZe Clan

In an Australian first, on-demand delivery platform DoorDash is partnering with Afterpay to offer buy now, pay later finance options on all orders.

Dash Now, Pay Later: DoorDash Launches Partnership with Afterpay

Today, we are excited to announce that we have partnered with Office Depot, a leading provider of business services, products and digital workplace technology solutions, to offer on-demand delivery of business and educational products from more than 1,000 Office Depot and OfficeMax stores nationwide. From laptop and desktop computers, to printers, ink and toner, cleaning and breakroom supplies, tech accessories and more, consumers can now shop for over 10,000 items from Office Depot through DoorDash’s marketplace app or website and get them delivered directly to their doorstep on-demand.

DoorDash Partners with Office Depot to Offer Business and Learning Essentials On Demand

It’s critically important when developing a diversity, equity, and inclusion (DEI) strategy to be clear about your purpose and priorities, including who your DEI team is serving. Without definition, it’s easy to co-opt DEI as a way to maintain the status quo, help the majority feel at ease, and justify actions and behavior or lack thereof.

What does diversity, equity, and inclusion really mean?

As many companies prepare for the annual performance cycle, it’s important to reflect on the ways unconscious bias can lead to inconsistencies in our evaluations and feedback ultimately impacting employee opportunities and rewards. 

Mitigating Bias in Performance Reviews

DoorDash launched in Australia two years ago with a mission to empower local economies. Today, we are proud to provide earnings opportunities to more than 40,000 Dashers and partner with 26,000 merchants, reaching over 80 percent of the Australian population.

DoorDash and leading cycling safety charity Amy Gillett Foundation partner to enhance Dasher safety across Australia

We have been fascinated with robotics, automation, and their potential to improve how we work and live from the very beginning. That’s why, in 2018, we founded DoorDash Labs.

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Introducing DoorDash Labs: DoorDash’s Robotics and Automation Arm

DoorDash has arrived in Germany. The largest on-demand local delivery platform in the United States is launching in Stuttgart, expanding to Europe for the first time after Australia, Canada and Japan. 

DoorDash Launches in Germany

Each and every restaurant has unique needs, which is why DoorDash offers a range of partnership options to help them meet their business goals. As part of this commitment, we introduced Self-Delivery last year, a product which enables restaurants to use their own in-house delivery staff to fulfill DoorDash orders. Upon launch, thousands of restaurants – from popular national chains like Jimmy John’s, regional favorites like Lou Malnati’s, and local gems like Cocky Teriyaki – have used the DoorDash platform to reach new customers, all while supporting and retaining their in-house staff.

Introducing Self-Delivery With Flexible Fulfillment

DoorDash is committed to building and protecting diverse, inclusive communities. This animates our support of immigrant and refugee Dashers, merchants, and communities. It’s why we work to maintain low-barrier-to-entry earnings opportunities for everyone, empower merchants with training, grants, and resources to build their businesses, and join other businesses and organizations to advocate for immigrant and refugee rights.  

Join us to Support Afghan Arrivals and Refugees

DoorDash was built with the mission to serve local businesses and empower local economies. We are constantly listening to our merchant partners and taking action to improve their experience. Recently, we heard a call from our restaurant partners: How can we better utilize your immersive platform and unparalleled data capabilities to help us grow?

DoorDash Launches Advertising Platform For Brands of All Sizes

Diversity, equity, and inclusion (DEI) are business imperatives at DoorDash. We believe that true innovation happens when everyone has the tools, resources, and opportunity to thrive. DEI is a tenet of our company because it is the right thing to do, and it makes us better in all we do. 

Today, we are setting the first public benchmark for representation and pay equity across our corporate team and sharing how we can, and will, continue to improve diversity, equity, and inclusion across the organization.

Diversity, Equity, and Inclusion at DoorDash

Customers across 20 states and the District of Columbia can now order wine, beer, or spirits for on-demand delivery or pickup from thousands of restaurants, grocery stores, and retailers 

DoorDash Expands Marketplace Offering with Alcohol On-Demand

Flexible schedules, supplemental income, and safety are top reasons women choose DoorDash.