Shoptalk 2025

Come and meet the DoorDash team and learn how DoorDash Ads can help grow your brand.

Women at the register of a store with a bag in her hand and an advertisement of a sports drink.
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Customer Data and The Future of Loyalty

Join DoorDash’s Chief Analytics Officer, Jessica Lachs, at the Fostering Loyalty Stage on Thursday at 3:15pm.

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Meet Our Sales Team

Come meet our sales team on level 2 of the Mandalay Bay Convention Center in room Breaker K to learn more about our Ads products!

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DoubleDash Ads

We are excited to announce the release of our DoubleDash Ads product suite, driving incremental sales on an experience that is unique to DoorDash.

Jessica Lachs

Thought Leadership

Track Session 3: Fostering Loyalty

Thursday March 27, 2025 | 3:15 - 3:55pm PT


The Hospitality Stage

Customer Data and The Future of Loyalty

Modern loyalty programs are driven by personalization, powered by AI, and fueled by customer data. Brands are using everything from demographics to purchase history to events and occasions to create loyalty experiences that feel tailor-made. But how well are these strategies working, in an era with shoppers more fickle than ever? And how can companies build loyalty programs that stand out from the crowd?

Introducing Ad Solutions for DoubleDash

“With today’s launch, advertisers can reach shoppers who are eager to try new products that complement their restaurant order. With an 18% higher Click-to-Conversion rate than non-DoubleDash placements, we’re excited to drive incremental growth for advertisers as they tap into the 42M+ monthly active users* on DoorDash."

Toby Espinosa, VP of Ads.

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Stay Connected

Adweek Webinar

Winning Attention Starts With Customer-Centric Marketing
Mon, Mar 31, 2025 1:00 PM ET

Marketers face increasing pressure to break through the noise and create meaningful connections with consumers. But traditional methods of marketing often fall flat, failing to meet today’s expectations for personalized and relevant experiences. To truly engage audiences, brands must rethink their approach—delivering experiences that don’t just capture attention but add real value.

Learn how DoorDash has integrated customer centricity across their marketing with Toby Espinosa, VP of Ads, DoorDash and Ryan Joe, Editor-in-Chief of ADWEEK