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The latest news and announcements from DoorDash.

The James Beard Foundation Award-winning chef behind Zahav and Federal Donuts will serve a one-year term advocating for restaurant needs and connecting directly with industry operators.


Chef Michael Solomonov

Global

Introducing Chef Michael Solomonov as Chief Restaurant Advisor

Today, we’re pleased to share an update on our recent efforts to help make dashing in Australia even safer. Since November 2022 alone, we’ve launched more than seven new safety features or measures in Australia. 

Dx_SafeDash_Morgan

Australia

How We’re Making Dashing Even Safer in Australia

The latest improvement to the Dasher experience, Dashers can now use Apple CarPlay to sync their iPhone's interface with their car's built-in entertainment and information systems. 

Dasher Phone

United States, Canada & Australia

DoorDash Launches Apple CarPlay Integration for Dasher App

DoorDash unveils new features for consumers, merchants, and Dashers at inaugural Dash Forward 2023 product showcase.


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Introducing DoorDash’s Biggest App Updates in a Decade

Announcing new earning modes, ways to maximize earning potential, and increased peace of mind for Dashers. 

Post-checkout tipping

Delivering More Flexibility and Choice for Dashers

To celebrate DoorDash's 10th anniversary, CEO and Co-founder Tony Xu shared a thoughtful note with employees.

A celebration of our very first Dashiversary as a company, which was celebrated at a park in Palo Alto.

DoorDash - 1st Dashiversary

DoorDash Celebrates its 10th Dashiversary!

Today, DoorDash released its inaugural Alcohol Online Ordering Trends Report and a first look at the third annual Restaurant Online Ordering Trends Report. These reports offer a deep dive into the changing landscape of consumer online ordering preferences and emerging dining and drinking trends. We’re excited to share how consumers are using DoorDash to get everything they need and how merchants can meet consumer demand and increase sales volume. 

Online Ordering Trends

DoorDash Unveils What and How Consumers Have Been Eating and Drinking In 2023

At DoorDash, we foster a culture of innovation, tackling new challenges across our business to quickly build, test, and learn. This outlook underpins everything we do, including how we reimagined our New York office space to fit the needs of the teams who help our culture flourish.

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DoorDash enhances New York presence with new office opening

Today, DoorDash announced the launch of a new Reporting API to allow DoorDash merchants to safely and securely access data about their sales, operations, and finances directly or through select partners ItsaCheckmate and Nextbite. The Reporting API allows for easy access to data in a reliable and scalable manner. With this data, Merchants can create custom analyses and pull valuable insights to better manage and grow their business. 

Reporting API

Introducing DoorDash’s Reporting API to Help Merchants Better Understand and Improve Their Business

That is why I am excited to announce that we are naming Prabir Adarkar as President and COO and promoting Ravi Inukonda to CFO, effective March 1, 2023. After more than three decades of building and running new businesses, including more than seven years here at DoorDash, Christopher Payne is retiring from operating roles and day-to-day management.

Changes to the DoorDash Leadership Team

We recently launched several new safety features including SafeDash™ Check-In to give Dashers greater peace of mind while dashing, Real-Time Safety Alerts to help keep Dashers out of harm’s way, and making it easier than ever for Dashers to report a safety incident. These initiatives build on the measures we have already put in place, including free occupational accident insurance for Dashers and our in-app safety toolkit, SafeDash™.

Helping Dashers stay safe and focused on the road

This is the most difficult change to DoorDash that I’ve had to announce in our almost 10-year history. Today, we are reducing our corporate headcount by approximately 1250 people and saying goodbye to many talented teammates. If you are among those impacted, I am truly sorry and I apologize to have some of you wake up to this news as opposed to reading it during more normal hours.

DoorDash bag on scooter

Tony Xu’s Message to DoorDash Employees

Mariana Garavaglia has joined DoorDash as Chief People Officer.

Welcoming Mariana Garavaglia as DoorDash’s Chief People Officer

We care deeply about the safety and wellbeing of all Dashers. Every day, Dashers complete millions of deliveries that connect and empower local communities. The overwhelming majority of deliveries – more than 99.99% – are completed without any safety-related incident at all.

How We’re Making Dashing Even Safer

DoorDash and Wing have developed the capability to make drone delivery available via the DoorDash app in Australia, delivering convenient access to food and essentials from local restaurants and retailers in 15 minutes or less.

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DoorDash and Wing Announce Pilot Program to Make Drone Delivery Available Via DoorDash App in Australia

Empowering local economies and their respective communities is core to the ethos of DoorDash. In continuation of this mission, we’re announcing Merchant Benefits, an industry-first program designed to give merchants access to discounted products and services.

DoorDash Delivers More With Industry-First Merchant Benefits Program

Today, DoorDash announced the launch of new advertising solutions for merchants including the launch of self-serve Sponsored Listings, which will allow restaurants and brands of all sizes, from local merchants to global brands, to reach new customers and grow their business on the DoorDash Marketplace.

DoorDash Launches New Ad Solution, Levelling the Playing Field For Merchants of All Sizes

DoorDash and Marvel have teamed up to celebrate everyday heroes – Dashers!

DoorDash PR TheDashers

Dashers Assemble: DoorDash Partners with Marvel Entertainment to Launch “The Dashers”

A bottle of wine with your pasta. Beer with your tacos. Sake with your sushi. Champagne with… your fast food? Whatever your preference, pairing the perfect drink with your meal on DoorDash has never been easier with the introduction of Drinks with DoubleDash.

Introducing Drinks with DoubleDash

We recently became aware that a third-party vendor was the target of a sophisticated phishing campaign and that certain personal information maintained by DoorDash was affected. 

How we’re responding to a third-party vendor phishing incident

DoorDash is honored to announce that Pinky Cole, Founder of Atlanta-based vegan hamburger chain Slutty Vegan, has today begun her year-long role as Chief Restaurant Advisor.

Pinky Cole

DoorDash Appoints Restaurateur Pinky Cole As New Chief Restaurant Advisor

New restaurant review features and lists empower consumers to order with confidence, saving thousands of hours annually of decision fatigue searching for what to eat.

Introducing New Ways for Consumers to Easily Discover Popular and Trusted Eats in Their Neighborhood

Today, DoorDash announced that they are teaming up with Chlöe Bailey to create its first-ever custom hot sauce, available exclusively for DashPass members. Starting today, the sweetest notes meet the hottest beats to mark a first-ever drop that’s straight fire. 

Introducing Make ‘Em Sweat, Our First-ever #DashPassDrop in Partnership with Chlöe Bailey

DoorDash has arrived in New Zealand. The largest on-demand local commerce platform in the United States is launching in Wellington, expanding to New Zealand. 

Bike Dasher

DoorDash Launches in New Zealand

DoorDash today announced a partnership with FaZe Clan Inc. (“FaZe Clan”), the lifestyle and media platform rooted in gaming and youth culture. The partnership includes both content and marketing initiatives, with DoorDash appearing across FaZe Clan’s platforms as their official on-demand delivery platform. 

DoorDash Announces Partnership with FaZe Clan

In an Australian first, on-demand delivery platform DoorDash is partnering with Afterpay to offer buy now, pay later finance options on all orders.

Dash Now, Pay Later: DoorDash Launches Partnership with Afterpay

Today, we are excited to announce that we have partnered with Office Depot, a leading provider of business services, products and digital workplace technology solutions, to offer on-demand delivery of business and educational products from more than 1,000 Office Depot and OfficeMax stores nationwide. From laptop and desktop computers, to printers, ink and toner, cleaning and breakroom supplies, tech accessories and more, consumers can now shop for over 10,000 items from Office Depot through DoorDash’s marketplace app or website and get them delivered directly to their doorstep on-demand.

DoorDash Partners with Office Depot to Offer Business and Learning Essentials On Demand

DoorDash launched in Australia two years ago with a mission to empower local economies. Today, we are proud to provide earnings opportunities to more than 40,000 Dashers and partner with 26,000 merchants, reaching over 80 percent of the Australian population.

DoorDash and leading cycling safety charity Amy Gillett Foundation partner to enhance Dasher safety across Australia

We have been fascinated with robotics, automation, and their potential to improve how we work and live from the very beginning. That’s why, in 2018, we founded DoorDash Labs.

DoorDash Labs Blog Hero

Introducing DoorDash Labs: DoorDash’s Robotics and Automation Arm

DoorDash has arrived in Germany. The largest on-demand local delivery platform in the United States is launching in Stuttgart, expanding to Europe for the first time after Australia, Canada and Japan. 

DoorDash Launches in Germany

Each and every restaurant has unique needs, which is why DoorDash offers a range of partnership options to help them meet their business goals. As part of this commitment, we introduced Self-Delivery last year, a product which enables restaurants to use their own in-house delivery staff to fulfill DoorDash orders. Upon launch, thousands of restaurants – from popular national chains like Jimmy John’s, regional favorites like Lou Malnati’s, and local gems like Cocky Teriyaki – have used the DoorDash platform to reach new customers, all while supporting and retaining their in-house staff.

Introducing Self-Delivery With Flexible Fulfillment

DoorDash is committed to building and protecting diverse, inclusive communities. This animates our support of immigrant and refugee Dashers, merchants, and communities. It’s why we work to maintain low-barrier-to-entry earnings opportunities for everyone, empower merchants with training, grants, and resources to build their businesses, and join other businesses and organizations to advocate for immigrant and refugee rights.  

Join us to Support Afghan Arrivals and Refugees

DoorDash was built with the mission to serve local businesses and empower local economies. We are constantly listening to our merchant partners and taking action to improve their experience. Recently, we heard a call from our restaurant partners: How can we better utilize your immersive platform and unparalleled data capabilities to help us grow?

DoorDash Launches Advertising Platform For Brands of All Sizes

Customers across 20 states and the District of Columbia can now order wine, beer, or spirits for on-demand delivery or pickup from thousands of restaurants, grocery stores, and retailers 

DoorDash Expands Marketplace Offering with Alcohol On-Demand

Flexible schedules, supplemental income, and safety are top reasons women choose DoorDash.

A Majority of Dashers Are Women. Here’s Why They Choose DoorDash.

If you didn’t have a chance to tune into our quarterly earnings call, or read to the end of our shareholder letter last week, you may have missed some exciting news: on August 3, 2021, we reached a new company milestone, fulfilling two billion orders. 

Celebrating 2 Billion DoorDash Orders, Thanks to You

At DoorDash, we believe that outsized performance deserves outsized recognition. We are continually evolving our compensation approach to align our team’s performance with rewards that are meaningful. Furthermore, we want the reward to reflect the work that our team does to realize DoorDash’s mission and empower the communities we serve.

Aligning reward with impact: an update to our equity vesting approach

Getting on-demand access to the best of your neighborhood, from your favorite restaurant meals and baked goods to store-to-door delivery of convenience and grocery staples and more has never been easier with DoorDash. Throughout the past year, as consumer expectations for convenience have grown, we have continued to meaningfully expand our offerings to meet our customer’s needs and offer them more diverse selections that can be delivered right to their doorstep, made all the more ‘flavorful’ with our membership program, DashPass.

Expanding Our Partnership with Chase to Offer Co-brand Cardmembers complimentary DashPass…

To support these businesses, help restaurateurs stabilize and adapt for the long-term, and increase equitable access to opportunity in the restaurant industry, today we are opening applications for the Main Street Strong Accelerator.

Announcing the Main Street Strong Accelerator

We are excited to announce the DoorDash Community Credits program. Through this effort, we are providing DoorDash gift cards to nonprofits that are carrying out our shared goals. We know that having access to meals, essentials, and other items can make a difference for these groups as they work to create greater access and equity for their communities. Organizations in the U.S., Canada and Australia who would like to participate can start by completing this form to be considered for a donation.

Introducing the DoorDash Community Credits Program

DoorDash is committed to supporting the Dasher community. From those who have powered tens of thousands of deliveries in communities across the globe, to those who are signing up today, we are so grateful for everyone who delivers through our platform.

Dasher Rewards Program Hero

Announcing the next phase in the Dasher Rewards Program

In continuation of that mission, today we’re excited to introduce DoorDash Self-Delivery, a product for the restaurant who wishes to use their own in-house delivery staff. Self-Delivery enables restaurants to increase takeout sales and access new customers in their area by listing themselves on the DoorDash and/or Caviar marketplace while continuing to fulfill orders with their in-house fleet.

A New Way to Partner with DoorDash: Introducing ‘Self-Delivery’

For years, the challenges of running a restaurant have been growing. Then came COVID-19, which upended many in the restaurant industry as closures swept the nation.

Person handing bag to customer

Understanding Merchant Fees

Today DoorDash released our first-ever economic impact report, revealing the economic activity generated by our platform and showing the positive impact that DoorDash has had on the restaurant industry since the COVID-19 pandemic began. The analysis further demonstrates our mission to empower local economies and provides a tangible look at how our platform impacts merchants, consumers and the communities we serve.

DoorDash Releases First-Ever Economic Impact Report

DoorDash is thrilled to welcome Maria Renz to our Board of Directors. Maria joins Stan Meresman and Dr. Shona L. Brown as our third outside director.

DoorDash Welcomes Maria Renz As Our Third Outside Director

For years, people have used the DoorDash platform to access the best in their communities. During these trying times, our platform has become a critical lifeline to those we serve, and we’ve been hyper-focused on building new products that meet the immediate needs of our customers while helping our merchant partners thrive in new ways.

Introducing DashMart

Today, we find ourselves in an unprecedented situation, one that requires all of us to take measures above and beyond what we previously could have imagined. What I have witnessed over the past couple of weeks has been nothing less than extraordinary. It has been humbling to watch DoorDash merchants, customers, and Dashers come together to support each other. I want to share an update with you about our continued efforts to make sure that everyone in our communities is well fed and well cared for.

Supporting Local Businesses and Communities in a Time of Need

In August, we announced that we would be implementing a new pay model to better serve Dashers and consumers alike. As part of our announcement, we pledged that on average Dashers would earn more money from DoorDash and more money overall under our new pay model – and that we would be holding ourselves accountable to that pledge. We began rolling out the new pay model to Dashers in September. As of October 1, all Dashers had been transitioned to the new pay model, so we now have a complete month of data and feedback from Dashers to help us assess what’s going well and where we can improve.

Announcements

Introducing Chef Michael Solomonov as Chief Restaurant Advisor

How We’re Making Dashing Even Safer in Australia

DoorDash Launches Apple CarPlay Integration for Dasher App

Introducing DoorDash’s Biggest App Updates in a Decade

Delivering More Flexibility and Choice for Dashers

DoorDash Celebrates its 10th Dashiversary!