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The latest news and announcements from DoorDash.

Australians can now enjoy the convenience of having high-quality products delivered right to their homes, thanks to DoorDash’s partnership with Costco. With locations in major cities across Australia, Costco's extensive selection is now easily accessible via the DoorDash platform, offering unbeatable value for shoppers seeking quality products at competitive prices.

 Costco now available for delivery via DoorDash, bringing high-quality products at competitive prices to Aussies’ doorsteps

Australia

Costco now available for delivery via DoorDash, bringing high-quality products at competitive prices to Aussies’ doorsteps

Starting today, new and existing Prime members in Australia can enjoy a two-year membership to DashPass for free, and gain access to AU$0 delivery fees on eligible DoorDash orders

Amazon Australia DashPass offer 

Amazon Australia and DoorDash announce two-year DashPass offer only for Prime members

New product and protocol improvements help further ensure safe and responsible delivery of alcohol

Mx Blog - The Most Popular Alcohol Trends 2024 - Worker at liquor store

Global

Raising The Bar For Our Alcohol Ordering Safeguards

In celebration of Wolt turning ten today, it published, “A Decade Delivered,” a report that highlights Wolt's impact serving customers, supporting local businesses, and creating earning opportunities around the world. 


Wolt - A decade delivered

Wolt turns 10: Supporting €19 billion in economic activity over a decade

DoorDash has announced an additional $1 million for the Restaurant Disaster Relief Fund, offering relief grants to help local restaurants recover from natural disasters in the United States, Puerto Rico, Canada, Australia, and New Zealand. 

Mx Blog - Comparing In-House and Third-Party Delivery Services for Restaurants - Kitchen giving order bag to Dasher

DoorDash Announces Additional $1 Million To Help Restaurants Recover from Disasters

First-of-its-kind pilot program — launched with the support of Governor Josh Shapiro — will give eligible Pennsylvania Dashers access to support for expenses related to health insurance, retirement, and paid time off

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United States, Canada & Australia

DoorDash Announces Portable Benefits Savings Program For Dashers in Pennsylvania

New advocacy network will bring together local Australian voices to advocate for issues that will strengthen communities and create positive change

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Introducing DashRoots Australia: Elevating Community Voices 

DoorDash's missions and efforts were recognized by Fortune when it recognized the company as one of its Future 50 companies of 2023!

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DoorDash named one of Fortune’s Future 50 Companies

In 2023, DoorDash has awarded relief grants to 44 restaurants in the United States, Canada, and New Zealand.

Mx - Entreprenuership & Access - Disaster Relief Fund

DoorDash Announces $440,000 in Relief Grants for Restaurants Impacted by Disasters

The James Beard Foundation Award-winning chef behind Zahav and Federal Donuts will serve a one-year term advocating for restaurant needs and connecting directly with industry operators.


Chef Michael Solomonov

Introducing Chef Michael Solomonov as Chief Restaurant Advisor

Today, we’re pleased to share an update on our recent efforts to help make dashing in Australia even safer. Since November 2022 alone, we’ve launched more than seven new safety features or measures in Australia. 

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How We’re Making Dashing Even Safer in Australia

The latest improvement to the Dasher experience, Dashers can now use Apple CarPlay to sync their iPhone's interface with their car's built-in entertainment and information systems. 

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DoorDash Launches Apple CarPlay Integration for Dasher App

Announcing new earning modes, ways to maximize earning potential, and increased peace of mind for Dashers. 

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Delivering More Flexibility and Choice for Dashers

DoorDash unveils new features for consumers, merchants, and Dashers at inaugural Dash Forward 2023 product showcase.


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Introducing DoorDash’s Biggest App Updates in a Decade

To celebrate DoorDash's 10th anniversary, CEO and Co-founder Tony Xu shared a thoughtful note with employees.

A celebration of our very first Dashiversary as a company, which was celebrated at a park in Palo Alto.

DoorDash - 1st Dashiversary

DoorDash Celebrates its 10th Dashiversary!

Today, DoorDash released its inaugural Alcohol Online Ordering Trends Report and a first look at the third annual Restaurant Online Ordering Trends Report. These reports offer a deep dive into the changing landscape of consumer online ordering preferences and emerging dining and drinking trends. We’re excited to share how consumers are using DoorDash to get everything they need and how merchants can meet consumer demand and increase sales volume. 

Online Ordering Trends

DoorDash Unveils What and How Consumers Have Been Eating and Drinking In 2023

At DoorDash, we foster a culture of innovation, tackling new challenges across our business to quickly build, test, and learn. This outlook underpins everything we do, including how we reimagined our New York office space to fit the needs of the teams who help our culture flourish.

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DoorDash enhances New York presence with new office opening

Today, DoorDash announced the launch of a new Reporting API to allow DoorDash merchants to safely and securely access data about their sales, operations, and finances directly or through select partners ItsaCheckmate and Nextbite. The Reporting API allows for easy access to data in a reliable and scalable manner. With this data, Merchants can create custom analyses and pull valuable insights to better manage and grow their business. 

Reporting API

Introducing DoorDash’s Reporting API to Help Merchants Better Understand and Improve Their Business

That is why I am excited to announce that we are naming Prabir Adarkar as President and COO and promoting Ravi Inukonda to CFO, effective March 1, 2023. After more than three decades of building and running new businesses, including more than seven years here at DoorDash, Christopher Payne is retiring from operating roles and day-to-day management.

Changes to the DoorDash Leadership Team

We recently launched several new safety features including SafeDash™ Check-In to give Dashers greater peace of mind while dashing, Real-Time Safety Alerts to help keep Dashers out of harm’s way, and making it easier than ever for Dashers to report a safety incident. These initiatives build on the measures we have already put in place, including free occupational accident insurance for Dashers and our in-app safety toolkit, SafeDash™.

Helping Dashers stay safe and focused on the road

This is the most difficult change to DoorDash that I’ve had to announce in our almost 10-year history. Today, we are reducing our corporate headcount by approximately 1250 people and saying goodbye to many talented teammates. If you are among those impacted, I am truly sorry and I apologize to have some of you wake up to this news as opposed to reading it during more normal hours.

Mx Blog (US/CA/AU/NZ) - The Advantages of Online Food Delivery for Your Restaurant - header

Tony Xu’s Message to DoorDash Employees

Mariana Garavaglia has joined DoorDash as Chief People Officer.

Welcoming Mariana Garavaglia as DoorDash’s Chief People Officer

We care deeply about the safety and wellbeing of all Dashers. Every day, Dashers complete millions of deliveries that connect and empower local communities. The overwhelming majority of deliveries – more than 99.99% – are completed without any safety-related incident at all.

How We’re Making Dashing Even Safer

DoorDash and Wing have developed the capability to make drone delivery available via the DoorDash app in Australia, delivering convenient access to food and essentials from local restaurants and retailers in 15 minutes or less.

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DoorDash and Wing Announce Pilot Program to Make Drone Delivery Available Via DoorDash App in Australia

Empowering local economies and their respective communities is core to the ethos of DoorDash. In continuation of this mission, we’re announcing Merchant Benefits, an industry-first program designed to give merchants access to discounted products and services.

DoorDash Delivers More With Industry-First Merchant Benefits Program

Today, DoorDash announced the launch of new advertising solutions for merchants including the launch of self-serve Sponsored Listings, which will allow restaurants and brands of all sizes, from local merchants to global brands, to reach new customers and grow their business on the DoorDash Marketplace.

DoorDash Launches New Ad Solution, Levelling the Playing Field For Merchants of All Sizes

DoorDash and Marvel have teamed up to celebrate everyday heroes – Dashers!

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Dashers Assemble: DoorDash Partners with Marvel Entertainment to Launch “The Dashers”

A bottle of wine with your pasta. Beer with your tacos. Sake with your sushi. Champagne with… your fast food? Whatever your preference, pairing the perfect drink with your meal on DoorDash has never been easier with the introduction of Drinks with DoubleDash.

Introducing Drinks with DoubleDash

New restaurant review features and lists empower consumers to order with confidence, saving thousands of hours annually of decision fatigue searching for what to eat.

Introducing New Ways for Consumers to Easily Discover Popular and Trusted Eats in Their Neighborhood

DoorDash has arrived in New Zealand. The largest on-demand local commerce platform in the United States is launching in Wellington, expanding to New Zealand. 

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DoorDash Launches in New Zealand

In an Australian first, on-demand delivery platform DoorDash is partnering with Afterpay to offer buy now, pay later finance options on all orders.

Dash Now, Pay Later: DoorDash Launches Partnership with Afterpay

Today, we are excited to announce that we have partnered with Office Depot, a leading provider of business services, products and digital workplace technology solutions, to offer on-demand delivery of business and educational products from more than 1,000 Office Depot and OfficeMax stores nationwide. From laptop and desktop computers, to printers, ink and toner, cleaning and breakroom supplies, tech accessories and more, consumers can now shop for over 10,000 items from Office Depot through DoorDash’s marketplace app or website and get them delivered directly to their doorstep on-demand.

DoorDash Partners with Office Depot to Offer Business and Learning Essentials On Demand

We have been fascinated with robotics, automation, and their potential to improve how we work and live from the very beginning. That’s why, in 2018, we founded DoorDash Labs.

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Introducing DoorDash Labs: DoorDash’s Robotics and Automation Arm

Each and every restaurant has unique needs, which is why DoorDash offers a range of partnership options to help them meet their business goals. As part of this commitment, we introduced Self-Delivery last year, a product which enables restaurants to use their own in-house delivery staff to fulfill DoorDash orders. Upon launch, thousands of restaurants – from popular national chains like Jimmy John’s, regional favorites like Lou Malnati’s, and local gems like Cocky Teriyaki – have used the DoorDash platform to reach new customers, all while supporting and retaining their in-house staff.

Introducing Self-Delivery With Flexible Fulfillment

DoorDash was built with the mission to serve local businesses and empower local economies. We are constantly listening to our merchant partners and taking action to improve their experience. Recently, we heard a call from our restaurant partners: How can we better utilize your immersive platform and unparalleled data capabilities to help us grow?

DoorDash Launches Advertising Platform For Brands of All Sizes

Customers across 20 states and the District of Columbia can now order wine, beer, or spirits for on-demand delivery or pickup from thousands of restaurants, grocery stores, and retailers 

DoorDash Expands Marketplace Offering with Alcohol On-Demand

Flexible schedules, supplemental income, and safety are top reasons women choose DoorDash.

A Majority of Dashers Are Women. Here’s Why They Choose DoorDash.

If you didn’t have a chance to tune into our quarterly earnings call, or read to the end of our shareholder letter last week, you may have missed some exciting news: on August 3, 2021, we reached a new company milestone, fulfilling two billion orders. 

Celebrating 2 Billion DoorDash Orders, Thanks to You

We are excited to announce the DoorDash Community Credits program. Through this effort, we are providing DoorDash gift cards to nonprofits that are carrying out our shared goals. We know that having access to meals, essentials, and other items can make a difference for these groups as they work to create greater access and equity for their communities. Organizations in the U.S., Canada and Australia who would like to participate can start by completing this form to be considered for a donation.

Introducing the DoorDash Community Credits Program

DoorDash is committed to supporting the Dasher community. From those who have powered tens of thousands of deliveries in communities across the globe, to those who are signing up today, we are so grateful for everyone who delivers through our platform.

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Announcing the next phase in the Dasher Rewards Program

In continuation of that mission, today we’re excited to introduce DoorDash Self-Delivery, a product for the restaurant who wishes to use their own in-house delivery staff. Self-Delivery enables restaurants to increase takeout sales and access new customers in their area by listing themselves on the DoorDash and/or Caviar marketplace while continuing to fulfill orders with their in-house fleet.

A New Way to Partner with DoorDash: Introducing ‘Self-Delivery’

For years, the challenges of running a restaurant have been growing. Then came COVID-19, which upended many in the restaurant industry as closures swept the nation.

Person handing bag to customer

Understanding Merchant Fees

Today DoorDash released our first-ever economic impact report, revealing the economic activity generated by our platform and showing the positive impact that DoorDash has had on the restaurant industry since the COVID-19 pandemic began. The analysis further demonstrates our mission to empower local economies and provides a tangible look at how our platform impacts merchants, consumers and the communities we serve.

DoorDash Releases First-Ever Economic Impact Report

DoorDash is thrilled to welcome Maria Renz to our Board of Directors. Maria joins Stan Meresman and Dr. Shona L. Brown as our third outside director.

DoorDash Welcomes Maria Renz As Our Third Outside Director

For years, people have used the DoorDash platform to access the best in their communities. During these trying times, our platform has become a critical lifeline to those we serve, and we’ve been hyper-focused on building new products that meet the immediate needs of our customers while helping our merchant partners thrive in new ways.

Introducing DashMart

In August, we announced that we would be implementing a new pay model to better serve Dashers and consumers alike. As part of our announcement, we pledged that on average Dashers would earn more money from DoorDash and more money overall under our new pay model – and that we would be holding ourselves accountable to that pledge. We began rolling out the new pay model to Dashers in September. As of October 1, all Dashers had been transitioned to the new pay model, so we now have a complete month of data and feedback from Dashers to help us assess what’s going well and where we can improve.

Update on New Pay Model: More Dollars to Dashers

We take the security of our community very seriously. Earlier this month, we became aware of unusual activity involving a third-party service provider...

Important security notice about your DoorDash account

Today we announced our official launch in Melbourne, Australia. While we’ve spent the last six years building our business in North America, we are excited by the opportunity to extend our vision to a brand new continent for the first time and connect the incredible restaurants, Dashers, and people of the vibrant, diverse Melbourne food scene.

Announcements

Costco now available for delivery via DoorDash, bringing high-quality products at competitive prices to Aussies’ doorsteps

Amazon Australia and DoorDash announce two-year DashPass offer only for Prime members

Raising The Bar For Our Alcohol Ordering Safeguards

Wolt turns 10: Supporting €19 billion in economic activity over a decade

DoorDash Announces Additional $1 Million To Help Restaurants Recover from Disasters

DoorDash Announces Portable Benefits Savings Program For Dashers in Pennsylvania