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The latest news and announcements from DoorDash.

Alcohol delivery on DoorDash enables merchants to grow their business, creates earnings opportunities for Dashers and prioritizes safety in our communities.

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United States, Australia & New Zealand

A Look At Local Impact With Responsible Alcohol Delivery 

First-of-its-kind pilot program — launched with the support of Governor Josh Shapiro — will give eligible Pennsylvania Dashers access to support for expenses related to health insurance, retirement, and paid time off

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United States, Canada & Australia

DoorDash Announces Portable Benefits Savings Program For Dashers in Pennsylvania

New advocacy network will bring together local Australian voices to advocate for issues that will strengthen communities and create positive change

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Australia

Introducing DashRoots Australia: Elevating Community Voices 

We know that Dashers come to DoorDash for the ability to complete orders and earn when they want but what about their time between orders? We dive into what other activities they do during their inactive time on the app.

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Owning their Time: How Dashers Weave Delivering into Their Everyday Lives

Today, we’re pleased to share an update on our recent efforts to help make dashing in Australia even safer. Since November 2022 alone, we’ve launched more than seven new safety features or measures in Australia. 

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How We’re Making Dashing Even Safer in Australia

Dashers use the platform to earn on their own time. We look at our data to see just what flexibility looks like across the Dasher spectrum.

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Behind the Dash: Insights into the Flexibility and Freedom of Dashing

The latest improvement to the Dasher experience, Dashers can now use Apple CarPlay to sync their iPhone's interface with their car's built-in entertainment and information systems. 

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DoorDash Launches Apple CarPlay Integration for Dasher App

DoorDash unveils new features for consumers, merchants, and Dashers at inaugural Dash Forward 2023 product showcase.


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Introducing DoorDash’s Biggest App Updates in a Decade

Announcing new earning modes, ways to maximize earning potential, and increased peace of mind for Dashers. 

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Delivering More Flexibility and Choice for Dashers

Gen Z Dashers – those ages 18 to 25 years old – recognize the value of earning on their own schedule, when and where they want.  As Gen Z continues to join the workforce, they are known to be determined in their pursuit of a job that works for them, often switching employers until they have found the right fit. 

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Global

Gen Z Dashers Value the Flexibility and Reliability of Dashing on Their Own Schedule 

We recently launched several new safety features including SafeDash™ Check-In to give Dashers greater peace of mind while dashing, Real-Time Safety Alerts to help keep Dashers out of harm’s way, and making it easier than ever for Dashers to report a safety incident. These initiatives build on the measures we have already put in place, including free occupational accident insurance for Dashers and our in-app safety toolkit, SafeDash™.

Helping Dashers stay safe and focused on the road

We care deeply about the safety and wellbeing of all Dashers. Every day, Dashers complete millions of deliveries that connect and empower local communities. The overwhelming majority of deliveries – more than 99.99% – are completed without any safety-related incident at all.

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How We’re Making Dashing Even Safer

DoorDash and Marvel have teamed up to celebrate everyday heroes – Dashers!

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Dashers Assemble: DoorDash Partners with Marvel Entertainment to Launch “The Dashers”

DoorDash launched in Australia two years ago with a mission to empower local economies. Today, we are proud to provide earnings opportunities to more than 40,000 Dashers and partner with 26,000 merchants, reaching over 80 percent of the Australian population.

DoorDash and leading cycling safety charity Amy Gillett Foundation partner to enhance Dasher safety across Australia

Flexible schedules, supplemental income, and safety are top reasons women choose DoorDash.

A Majority of Dashers Are Women. Here’s Why They Choose DoorDash.

If you didn’t have a chance to tune into our quarterly earnings call, or read to the end of our shareholder letter last week, you may have missed some exciting news: on August 3, 2021, we reached a new company milestone, fulfilling two billion orders. 

Celebrating 2 Billion DoorDash Orders, Thanks to You

DoorDash is committed to supporting the Dasher community. From those who have powered tens of thousands of deliveries in communities across the globe, to those who are signing up today, we are so grateful for everyone who delivers through our platform.

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Announcing the next phase in the Dasher Rewards Program

Yesterday, California voters approved Proposition 22. This victory belongs to the tens of thousands of Dashers and small businesses who advocated so forcefully for this campaign, as well as the customers and the communities we serve. Californians embraced a new, progressive approach to the future of work that provides certainty, economic security, and continuity for the millions of Californians who look to DoorDash to earn supplemental income. And just as importantly, it creates a framework that allows us to double down on our commitment to empowering local California economies. For the first time, DoorDash is able to provide historic new protections to workers in California as soon as the provisions of Prop 22 take effect.

Prop 22 Victory Is a Clear Win for Dashers, Merchants, and Customers. Here’s What Happens Next.

Today, we find ourselves in an unprecedented situation, one that requires all of us to take measures above and beyond what we previously could have imagined. What I have witnessed over the past couple of weeks has been nothing less than extraordinary. It has been humbling to watch DoorDash merchants, customers, and Dashers come together to support each other. I want to share an update with you about our continued efforts to make sure that everyone in our communities is well fed and well cared for.

Supporting Local Businesses and Communities in a Time of Need

In August, we announced that we would be implementing a new pay model to better serve Dashers and consumers alike. As part of our announcement, we pledged that on average Dashers would earn more money from DoorDash and more money overall under our new pay model – and that we would be holding ourselves accountable to that pledge. We began rolling out the new pay model to Dashers in September. As of October 1, all Dashers had been transitioned to the new pay model, so we now have a complete month of data and feedback from Dashers to help us assess what’s going well and where we can improve.

Update on New Pay Model: More Dollars to Dashers

We take the security of our community very seriously. Earlier this month, we became aware of unusual activity involving a third-party service provider...

Important security notice about your DoorDash account

From DoorDash’s very start, we’ve seen Dashers as one of our key customers. We aim to provide the best possible experience every day and take every aspect of the Dasher’s role seriously. Pay is obviously a big part of the Dasher equation. In this spirit, over the past few months we’ve slowly been rolling out an updated pay model for Dashers: one that is designed to make pay for every delivery more fair and more consistent, while providing more information about the delivery ahead of time. After months of testing and thanks to feedback from thousands of Dashers, the vast majority of Dashers are already on the new pay model and it will be enabled for the few remaining Dashers by the end of the month.