DoorDash for Business Launches New Features to Help Organizations Hire Top Talent and Retain Employees

While the workplace experience may have changed in recent years, ensuring that employees feel valued and engaged has never been more important.

6 min read
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As companies work to support their employees from near or afar, benefits such as daily lunches, catered social events, and in-person team meetings can go a long way. Since launching DoorDash for Business in 2020, our solution has provided organizations with numerous ways to offer meals and food perks for their workforce. Over the past year, more than 3000 companies have onboarded DoorDash for Business, with overall DoorDash for Business platform usage growing by over 70%.* This includes in-office or remote expensed meals, DashPass for Work, employee gift cards, and more.

Today, we’re excited to announce new DoorDash for Business features that ensure companies have more flexibility and selection to support current and prospective employees while keeping costs low. Organizations such as NewsCorp, Comcast, Carfax, The University of Southern California, and more have leveraged these products to increase employee job satisfaction and improve workplace productivity.

Introducing Self-Serve Onboarding

Companies of all sizes are renewing their focus on providing perks and benefits to attract and retain top talent. DashPass for Work provides employees with a DashPass subscription that offers unlimited $0 delivery fees and reduced service fees on eligible orders from hundreds of thousands of restaurants, grocery and convenience stores, and more, across DoorDash.** Additionally, companies can choose from a suite of offerings to round out their employee benefits package and increase job satisfaction including meal credits to make it easy to eat during the workday–especially from home, gift cards to recognize an accomplishment or work anniversary, and group orders that make coming into the office much more enjoyable.

With Self-Serve, companies can sign up on their own, directly from the DoorDash for Business website, and get started on this cost-effective program in minutes. Companies can easily set, track and manage budgets for employees, automate expense management, and easily deploy DashPass for their team. It’s a quick way to boost team morale without taking on extra administrative work!

Adding DashPass for Work to a meal stipend pays for itself in 2 orders on average. Employees who use DashPass for Work can save an average of $5 on every eligible DoorDash order they place.

Expensing Made Easy with SAP Concur

Managing expenses can be a major pain point for employees and employers alike. 89% of finance departments have issues with their expenses process and about 10% of employees don’t file expense reports for reimbursement, even when they’re entitled to it. We’re excited to partner with SAP Concur, the world’s leading brand for travel, expense, and invoice management solutions. Now, busy employees can expense work meals in just one click and quickly get back to the task at hand.

Catering at Your Fingertips

DoorDash for Business offers companies the flexibility and selection of choosing group-sized meals to feed their employees in the office or at an in-person event. With Catering, we make it easy, convenient, and cost-effective to feed the whole team while taking into account certain dietary restrictions and preferences. This feature supports many group sizes and functions whether it’s office family-style meals, catering for meetings and conferences, or events and social hours. Delivery of catering orders works just like receiving a regular order on DoorDash and Dashers who complete catering orders have the highest quality ratings with a proven track record of delivering larger, complex orders. Catering is currently only available in certain markets.

Improving Upon Group Orders

As more teams begin meeting in the office on a daily or weekly basis, Group Orders are essential. Group Orders allow teams to eat together while giving each person the flexibility to choose what they want. We’re thrilled to improve upon Group Orders by providing employees with more flexibility and ease to eat with their teams using company meal budgets. Now, companies can apply Expensed Meal budgets to Group Orders, so teams can receive their food at once, maximize their budget, minimize the challenges with multiple drop-offs and remove the hassle of expensing.

Survey Says…

We commissioned a survey of 2,000 employed Americans* to share how companies can design a balanced and flexible work culture for employees and potential new hires whether it’s in-person or at the office. The not-so-surprising news? Food plays a big part in ensuring an employee’s happiness.

  • About three-fourths (74%) agree that sharing meals together positively contributes to company culture.

  • It’s so important, in fact, that things like “free lunch” and “shar[ing] meals with my coworkers in our free time. Maybe a coffee, lunch or a cupcake, something simple”, are some of the ways respondents would feel more connected to their company culture.

  • More than three in five (61%) believe that eating together encourages people to talk about things other than work, while 60% say they get to know their coworkers in a more casual setting.

For companies looking to hire and onboard new employees, half of the respondents from this survey believe they will leave their current job within the next year. In fact, 39% of all respondents have changed jobs during the pandemic and among those respondents, 84% found it more difficult to engage with their coworkers.

Offering perks can go a long way in attracting talent and creating a desirable work environment.

  • “Soft perks” such as training opportunities (30%), free coffee or snacks at the office (28%), and mental health resources (27%) are being offered to respondents.

  • When asked what their employer can do in support of building culture, allowing employees to raise concerns in a safe space (54%) and creating a place to connect with coworkers outside of work (50%) ranked at the top of the list.

  • Additionally, top motivators for why employees want to return to in-person work full-time include spending more time with their coworkers (45%), being offered company-supplied meals (38%), and having their company pay for their commute (42%).

To start leveraging all the benefits of DoorDash for Business, learn more and sign up here.

*Survey methodology: This random double-opt-in survey of 2,000 employed Americans was commissioned by DoorDash between August 3 and August 10, 2022. It was conducted by market research company OnePoll, whose team members are members of the Market Research Society and have corporate membership to the American Association for Public Opinion Research (AAPOR) and the European Society for Opinion and Marketing Research (ESOMAR).
* From Q2 2021 to Q2 2022.

**DashPass benefits apply only to eligible orders from DashPass merchants that meet the minimum subtotal requirement. Subtotal minimums will be identified for each DashPass eligible merchant on DoorDash.