Announcements

DoorDash Introduces Preferred Integrations Program to Help Restaurants Choose the Best-Fit POS and Middleware Partners

New initiative gives merchants more visibility into integration performance and features, supporting better tech decisions and smoother operations

May 19, 2025
DoorDash Preferred Integrations Program (DPIP)

Today, DoorDash introduced the DoorDash Preferred Integrations Program (DPIP). The program provides merchants with real-time visibility into how different point-of-sale (POS) and middleware providers perform on the DoorDash platform, along with the specific features they support, so merchants can select the best fit for their unique needs.

Built in collaboration with integration partners and shaped by direct feedback from merchants, the program is part of DoorDash’s broader commitment to improving operational transparency and driving better outcomes for merchants.

“We created the DoorDash Preferred Integrations Program to make life easier for restaurants. Merchants have told us that choosing the right tech partner can be overwhelming, especially when trying to understand which integrations will work best for their store, team, and customers,” said Ruth Isenstadt, Head of U.S. Restaurants at DoorDash. “Whether you’re a single-store location, or a growing brand, we want every merchant to feel confident in the decisions they make and to know they’re supported by a reliable, high-performing integration provider.”

What Makes a Preferred Integration Partner?
To qualify, integration providers must meet key performance benchmarks, including order and error rates below 1%, and offer features that directly benefit merchant operations, such as self-serve onboarding, real-time menu sync, live item availability, and order ready notifications.

Based on current performance and feature capabilities, the inaugural cohort of 2025* DoorDash Preferred Integration Partners includes Checkmate, Chowly, ChowNow, Deliverect, Otter, PAR, Qu, Square, Stream, Toast, and UrbanPiper, representing some of the most reliable integration providers on the DoorDash platform today.

DoorDash Preferred Integrations logos

“This is the kind of tool I wish I had years ago,” said Ryan Klepper, Director of Restaurant Operations at H&H Bagels. “Instead of wasting time comparing different providers, I can now go straight to the ones DoorDash trusts and that I know will support our business.”

For restaurants exploring or updating their tech stack, the DPIP offers a clear and trusted starting point, and is designed to evolve in real-time as the industry grows. As providers continue to improve performance and invest in new capabilities, the list of recognized partners will expand accordingly. Merchants can explore integration features, compare providers, and learn more about additional tools, such as POS Order Manager, which enables order management directly within existing POS systems, by visiting the integrations resource hub.


*The inaugural cohort of 2025 DoorDash Preferred Integration Partners was generated based on performance and feature sets as of May 12, 2025.