Safety

Refer businesses to DoorDash illustration
Announcements

DoorDash Launches New AI-Powered Feature to Help Combat Chat Abuse and Harassment

SafeChat+ leverages the power of artificial intelligence to help make our platform even safer and provide a better experience for everyone.

3/12/24
2 min read
We are working to eliminate the carbon impact of DoorDash deliveries in Germany. We are investing in an eco-friendly fleet to power our deliveries, when available. We’re proud to provide e-bikes for couriers as part of this effort. 

Additionally, DoorDash is continually improving its technology to achieve routing and order batching efficiencies that, on average, result in lower estimated emissions compared to a customer driving a car to and from a restaurant to pick up an order.
Policy

Supporting and Strengthening E-Bike Safety Efforts

We were proud to submit a letter of support today on H.R. 1797 and help bring us closer to preventing unsafe batteries from entering the U.S. — an unacceptable outcome that must end.

2/15/24
2 min read
Alcohol merchant packages liquor at the counter
Policy

Helping Ensure A Safe Alcohol Delivery Experience For Our Entire Community

How we're expanding upon our industry-leading standards to help ensure safe and responsible alcohol delivery at every step of the process.

11/13/23
2 min read
Corkscrew Johnny's interior purchasing alcohol
Policy

How We’re Making Alcohol Deliveries Even Safer

Safety features rolled out in Massachusetts build on industry-leading efforts toward responsible and compliant alcohol delivery in the Commonwealth

8/31/23
2 min read
dasher on scooter with red hot bag
Announcements

An Update on Our Work to Build Trust on Our Platform

Today, we’re further strengthening our screening process with identity re-verification for Dashers in the United States.

E-Bike Access and Safety Partnerships
Policy

Stepping Up Our Commitment to E-Mobility Safety Nationwide

New Announcements Underscore Industry-Leading Commitment to Identify Solutions That Help Address E-Mobility Safety for Dashers In NYC and Throughout the US

7/27/23
2 min read