Today, during Hunger Action Month, DoorDash released its third annual SNAP/EBT research report, offering a new look at how grocery delivery is helping households that rely on SNAP benefits overcome barriers to getting food.
Since introducing SNAP/EBT payments in 2023, DoorDash has grown into a leading provider for SNAP grocery delivery nationwide. More than 4.5 million consumers have added their SNAP/EBT cards to the app, up from nearly 3 million a year ago, and almost 75,000 stores now accept SNAP/EBT — up from more than 50,000 in June 2025. As a result, 99% of U.S. households receiving SNAP benefits now have access to at least one participating store on DoorDash.
The new report, based on a survey of more than 1,000 SNAP/EBT DoorDash consumers alongside internal platform data, finds that the people relying on this service often face steep barriers to shopping in person. Survey respondents are twice as likely to live in a food desert as non-SNAP DoorDash consumers, and more than 1 in 3 report living with a disability or chronic illness. Caregiving responsibilities (46%) and difficulty accessing transportation (43%) are the top reasons consumers say they turn to SNAP/EBT delivery.
The impact of removing those barriers shows up across several dimensions of daily life:
Access: consumers on SNAP/EBT are twice as likely to live in a food desert, yet 98% of SNAP households in those communities still have access to a SNAP-accepting store on DoorDash.
Affordability: 83% of consumers said shopping with SNAP/EBT on DoorDash makes it easier to manage their food budget, and 81% said it helps ensure groceries last the full month.
Health: 70% reported a positive change in eating habits since using SNAP/EBT on DoorDash — cooking at home more and eating more fruits and vegetables — and 90% of those consumers said the shift has had a positive impact on their household's health.
Time: 93% of consumers said the service frees up time, rising to 96% among younger consumers and 95% among parents and working consumers — time that's often redirected back into cooking, family, and rest.
“Every day, families who use SNAP can face impossible challenges getting to the store,” said Max Rettig, Global Head of Public Policy DoorDash. “Our research shows that when we remove that barrier, families eat healthier, manage their budgets better, and get time back for the things that matter most. That's why we're continuing to grow this program, both for the families who depend on it and for the merchants who serve them.”
Alongside the report, DoorDash is also welcoming seven new grocery partners to its SNAP/EBT-accepting merchant network: Albertsons Market, Amigos, Boyer’s Food Markets, Food Smart, Hays Supermarkets, Market Street, and United Supermarkets.
For merchants, the research underscores why SNAP/EBT acceptance matters as a growth channel. Across participating stores, about 85% of a store's SNAP customers were entirely new to that store. Without the availability of SNAP/EBT on DoorDash, 61% of consumers said they'd turn to a different online big-box retailer rather than shop the same store in person, helping to keep these customers local.
The full report, "Groceries Within Reach: How SNAP/EBT Delivery is Stretching Budgets, Expanding Grocery Access, and Saving Time for Families," is available here.
